About

Neighbor is a community carpool app designed for kids, driven by parents. It is the most reliable, transparent, and cost effective ways to get your kids to where they need to be. Neighbor was created by the passionate entrepreneurs, dedicated parents, and responsible neighbors. Our mission is to foster a trusted community to create a better and safer future for our children.
  • Neighbor is Free
  • Neighbor is designed for kids
  • Neighbor is driven by other responsible parents and neighbors in your community
Accountability and Safety is our top priority, therefore we are not in the business of providing part time driver. Our parents are our drivers, and they don’t drive for money, they drive for the love they have for our kids in our communities.

  • Neighbor is not an on-demand service, we believe in consistency and accountability. Therefore, our goal is help you find another local parent whom you can share the driving responsibilities on a weekly base.
  • Neighbor is not a ride hailing app, instead, we have built algorithms to match you with other parents in your community that you can trust.
  • Neighbor is completely free, we only ask you to share the driving responsibilities with your Neighbor.

Launch Service Area / Locations

We are expanding our service area and hope to reach as many as neighborhood as we can to help you to send your kids to their activities.
The best way to know if Neighbor is available in your area is to download the app and sign up and let us know your area.
Be the first to know when we launch in your city by signing up here.

How it works?

Download Neighbor for free in the iPhone and Android App Stores. You can sign up using your email address and phone number. You will need to verify your account via SMS as well as Email. We do this to ensure the authenticity and the identity of all users.
Once we validated your information, we will try to understand your needs and your family so we can introduce you to other parents on Neighbor that share the same value and lifestyle as yours. Our proprietary learning algorithm will create personalized recommendations based on your schedule, your routine, your child’s age, interests and etc.
After we introduce you to another trusted local parent base on your compatibility, you will have the option to schedule carpool trips with them. However, if you and the other parent are carpooling for the first time, our app will require you two to complete a trial carpool to ensure the compatibility. Simply confirm a date and time you wish to drive and another date and time you wish the other parent do the driving for the kids. If the trial carpool turns out to be a success, our app will subsequently enable and encourage you two to continue carpool on a recurring bases. We strongly encourage to you and your newly introduced Neighbor to schedule an in-person meet-and-great before finalizing any carpool schedules.
Yes! Our goal is to match you with another parent so you can share the driving responsibilities on a regular bases. From your matched Neighbor screen, you may see how many similar trips you and your Neighbor share on a weekly and monthly bases, so you can create the trip at the chat screen with him/her.
Yes and you should! We strongly encourage you to schedule a meet and greet with your Neighbor before carpooling. In fact, when carpooling with someone for the first time, our system requires you to go through a trial carpool with the other parent. We do this to create familiarity and comfort for the children and peace of mind for all parents.
Nothing. But we do ask you to be a good Neighbor and share the driving responsibility with other parents to ensure a long term, sustainable arrangement.
If you are unsatisfied with your carpool experience or the things come up, you can easily cancel the trip anytime before the trip starts on Neighbor app. Once you confirmed your schedule with your neighbor, if you need to cancel your trip, we kindly ask that you do so as early as possible. Also as a courtesy, please notify your neighbor through a chat before your trip. If you need to adjust your trip plan slightly, we encourage you to chat with your neighbor on our App to see if they might be able to accommodate you.

If you are unsatisfied with your carpool experience or the things come up, you can easily cancel the trip anytime before the trip starts on Neighbor app. Once you confirmed your schedule with your neighbor, if you need to cancel your trip, we kindly ask that you do so as early as possible. Also as a courtesy, please notify your neighbor through a chat before your trip. If you need to adjust your trip plan slightly, we encourage you to chat with your neighbor on our App to see if they might be able to accommodate you.

Your will get a notification from us when

  • We found new suitable Neighbor for you with similar trips.
  • Your child is picked up and dropped off by the other parent.
  • Reminder of your upcoming trips.
Once you grand Neighbor permission to access your contact list, then you can invite your friends / neighbors to join the Neighbor community via our app.

Safety

Neighbor drivers are the local parents in your community. They are much like yourself, hard working Moms and Dads, doing all they can to create a better future for their children. Therefore, our users are our drivers.
We are currently working with our legal team to create a systematic background check process to further ensure the authenticity and accountability of our community. Please stay tuned.
During the trip, our system enables real time GPS tracking capability to ensure your kids are en-route to their destination. In addition, our app will systematically request confirmation from the driver upon your child’s pick up and drop off.